Schiphol Airport


Schiphol’s mission is to connect the Netherlands with the world while at the same time reducing our impact on the living environment and the climate more quickly. Schiphol is not for growth for the sake of growth, nor for shrinkage for the sake of shrinkage.

We are in favor of a well-thought-out approach that leads to the intended goal: connecting the Netherlands with the world with an increasingly quieter and cleaner Schiphol. This provides certainty and perspective for all involved: local residents, governments and the aviation sector. We will continue to invest in that balance sheet. This includes a nature permit and an airport traffic order that is being worked on hard.

Together with the airlines, we will consult with the cabinet to contribute to such a well-thought-out approach. The plans of the cabinet as presented now lead to great uncertainty and much remains unclear. We see that great risks are taken with the quality of the network. Going back to the old sound system threatens a shift in noise pollution that is not good for the environment.

It is disappointing that, in deviation from the ambition in the coalition agreement, a decision about Lelystad Airport can only take place in . We hope this can be done sooner.

Schiphol has taken a number of important steps in recent years to reduce emissions. The aviation sector has started an ultrafine particles action plan in 2015, after the first part of the RIVM study. It contains measures to reduce emissions in traffic to and from the airport, at the airport itself and from the aircraft. Schiphol will continue to work hard on this. For example, stimulating further fleet renewal, the use of sustainable fuels and the implementation of sustainable taxiing. We encourage the taxiing of aircraft on one engine as much as possible, where this is not yet the case. We are accelerating the purchase of the number of electric ground power units to replace diesel variants.

Joint approach

Schiphol looks at both local residents and employees. Part of the action plan that was started after the first RIVM study is the study carried out last year by TNO on behalf of Schiphol into the concentrations of ultrafine particles at Schiphol itself. Schiphol and partners are using this knowledge to jointly investigate which additional measures should be taken in the short and medium term to further reduce ultrafine particles, such as towing aircraft and adjusting ground procedures. The aviation sector, FNV (on behalf of the trade unions), the national government and knowledge institutions are now working together to tackle the emission of ultrafine particles and improve local air quality at Schiphol.

Read more at: Schiphol | All about ultrafine particlesBackground of ultrafine particles8)

2015: exploratory research by RIVM shows that ultrafine particles around Schiphol originate from aviation2015: start RIVM research to health risks of ultrafine particles in the Schiphol area2019: Clean Air Agreement is closed2019: interim results of ultrafine particulate matter research RIVM: Study into the health effects of short-term exposure to ultrafine particulate matter around Schiphol2017: presentation of action plan for ultrafine particles Schiphol2022: announcement of TNO investigation into concentrations at SchipholSeptember 2022: RIVM proposal: Exploration of feasibility of health research among Schiphol employees2022: RIVM study in the Schiphol area: health effects of long-term exposure to ultrafine particles and integrated reporting 2021

Schiphol has informed airlines and travel organizations that they must set a maximum this summer on the number of travelers that can depart from the airport per day. The maximum number of departing travelers that Schiphol can facilitate varies per day and rises to .500 on the busiest days in July and until 67.500 in August. Without intervention, unmanageable queues would arise and many travelers would miss their flights. This creates unsafe situations for travelers and employees.

† We take this measure with a bad feeling. Especially after the impact of corona, we and all our partners want nothing more than to welcome all travelers with open arms. A lot is possible at Schiphol this summer, but not everything is possible. This measure ensures that the vast majority of travelers can travel safely and reliably from Schiphol.

Dick Benschop, CEO Schiphol

5.2 million passengers traveled from, to or via Schiphol in May 2021. In May 2021 there were 1.1 million and in May 2021 there were 200.. Without the effects of COVID-011 at Schiphol, this was 6.4 million passengers in May 2019. The number of flights to and from Schiphol was 24.420 (+119% relative to 2020, +554% relative to 2020 and –19% relative to 554). The number of cargo flights was 1.420 (-24% relative to 2021, -25% relative to 2021, +19% relative to 2019). The tonnage of freight transported was 011% lower compared to last year, 14% higher compared to 2021 and 14% lower compared to 554.

Of the total 5.2 million passengers in May, 1 .7 million travelers transfer at Schiphol. These are approximately 554.000 unique passengers, who are counted twice in the international counting method: as a passenger on arrival and as a passenger on departure. 3.9 million travelers went to or came from a destination in Europe, 1.3 million outside Europe.

The number of full cargo flights is in relation to 2021 dropped from 2.0011 to 1 .537 to flee. The number of cargo flights was 1.225 in 554 and 2.543 in 2020. The total transported volume was in May 2021 119.850 tons.

Click here for the total overview of the traffic and transport figures for May 2021.

† Summary

Schiphol started a trial last week with extra screens in the terminal that indicate the current waiting time until security check. The screens are part of Schiphols Summer Action Plan 10000, in which one of the actions is to improve passenger information.

These screens are initially in Departures Hall 1 and will soon be placed in other places in the terminal. These signs are an addition to the regular screens near the security check, where Schiphol already informed its travelers about the current waiting time. Thanks to the new screens, travelers in a longer queue can also see the current waiting time.

† Not knowing how long you will be in line and the fear of missing your flight are some of the most annoying insecurities you have as a traveler on a airport. Understandably, they are also the most frequently asked questions. With these screens we want to offer travelers more certainty when they will stand in line.

Patricia Vitalis, Director of Airport Operations at Amsterdam Airport Schiphol


A pilot will start from Friday in which only travelers who fly within 4 hours can enter the departure hall. Schiphol also asks passengers to travel lightly packed. Schiphol is introducing these measures to spread out queues at the check-in counters and security checks better and to speed up the process.

† During the May holiday, we immediately started developing and implementing solutions for the congestion at the airport. These measures are part of the previously presented action plan for the summer. With this we are working on a pleasant Schiphol experience. Simulations show that this is the most efficient way to go through the checks. We are of course keeping a close eye on the situation.

2022 Patricia Vitalis, Director of Airport Operations at Amsterdam Airport Schiphol

† Summary

On Saturday 11 June axis between 10.00 and 00.00 another job fair will be organized at Schiphol. Due to the great need for new, especially operational employees, people are being sought for regular jobs, side jobs and holiday jobs. The job market is a collaboration between Aviation Community Schiphol (LCS), Royal Schiphol Group, UWV, Employers’ Service Point (WSP) Greater Amsterdam and Regional Work Center Greater Amsterdam.

† Schiphol is and remains a fantastic place to work. All employees at Schiphol work hard every day to connect our travelers with the world. We are looking for new employees in many different positions who want to work with us to ensure that the passenger experience is what you can expect from us – that your holiday starts at Schiphol.

11 Esmé Valk, HR Director at Royal Schiphol Group


†† This is a very important agreement to keep work at our airport attractive now and in the future. I am very pleased that we have reached this agreement together with the trade unions. An important action line of our Summer Action Plan is thus completed. This agreement is in line with Schiphol’s strategy in which quality is paramount. The agreements made accelerate our previously set course. It helps Schiphol during the summer. Employees in the terminal work hard every day for the passengers. That has not been made easy for them in recent times and it is very right that we reward them extra for all that hard work.

Dick Benschop, President & CEO of Royal Schiphol Group

Schiphol more attractive for employees

The result of the negotiations is accepted by the trade unions presented to the supporters with a positive advice. †† This is a nice chord. The people at Schiphol will receive a substantial bonus for the high workload of the past period and the coming summer. And the working conditions are also improving. Working at Schiphol is becoming a lot more attractive. Schiphol Group now has to work hard to actually get the agreements done in practice.

Joost van Doesburg, campaign manager FNV Schiphol

† There is an extensive package for large groups of employees at Schiphol. In that respect it is a historic agreement. Employees receive a Schiphol Labor Market Allowance and a summer allowance for the busiest periods. At peak times, the security guards can also count on the Marechaussee to ensure that everything runs smoothly. The crowds are not solved overnight, but this does provide air and perspective. Working at Schiphol should become more fun again. With this agreement, we are taking a big step in the right direction together.

Erik Honkoop, negotiator of CNV Vakmensen

Henry: “I am proud of what I have achieved with my colleagues in recent years. Schiphol is a great company in a dynamic environment and I was lucky enough to work for it. It’s time for a change, a new adventure with new energy. I will continue my journey with an unknown destination elsewhere.”

Henry will be succeeded by Katie Slipper, who is now Director of Risk and Audit at Schiphol. Her succession process has started.

Robert Carsouw, CFO of Royal Schiphol Group: “I would like to thank Henry for his commitment and involvement over all these years at Schiphol. He has led the Finance department to the next level and helped to successfully complete the Reset project, which was necessary due to the impact of corona. At the same time, I am pleased that we have a successor in-house with Katie Slipper who can get to work right away. I am confident of a smooth transition and wish Katie every success in her new role.” †