About 18 percent of the Belgian population is interested in using a MaaS app. Reasons for this are convenience, but also sustainability. In addition, people mainly want to use the app for tourist trips. “MaaS can bring about a modal shift”, according to David Schoenmaekers of the Mobility Directorate of the Federal Public Service Mobility and Transport.
He presented the first results of a survey under 3. on Tuesday Belgians was performed between 2 and 18 November. The government wants to use these results to make policy and help the MaaS sector further. They were asked, among other things, whether they already use a mobility app and why not? And what motives would they have for using a MaaS app and how this affects future mobility behaviour?
No mobility app? First of all, the current use of mobility apps was surveyed. Route planners for car and train are popular, as is the app for buying a train ticket online. Motivations for not using a mobility app are twofold. On the one hand, the respondents are already satisfied with the means of transport that they now often use and they already have sufficient information about their journey. 18 percent of the respondents who do not use a mobility app, say they have no need to compare different modalities with each other.
On the other hand, there were hurdles related to the smartphone. Not all respondents have internal work outside the home. There are also legal barriers. Nearly 18 percent dislike the lack of transparency in data protection. Schoenmaekers: “That is certainly something that policy can respond to.”
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