Elisabetta Santangelo


To be allowed to work at taxi ranks in Rotterdam, drivers must be affiliated with an Authorized Taxi Organization (TTO) and obtain an RTX quality mark. From now on, the taxi drivers will do their courses and exams for this quality mark at ABC Taxi label Advice & Training. The trainer takes over from the Rotterdam Taxi Quality Improvement Foundation (SKRT).

SKRT has been since the foundation of the Rotterdam taxi quality mark in 25 responsible for the training and examination of drivers who wanted to join a TTO in Rotterdam. Without the quality mark, drivers are not allowed to use the taxi ranks in the city. SKRT recently stopped as a provider of the quality mark, so the municipality of Rotterdam was looking for a new partner.

That role was eventually assigned to ABC Taxi label Advice & Training, owner Yvonne Botterhuis recently announced in TaxiPro TV. “We started making the course about Rotterdam, because the drivers have to know everything about it,” says Botterhuis, who comes from Rotterdam himself. “The training will soon be offered to drivers because they have to work hard to know all the roads, hotels and places of interest and there is a backlog that needs to be made up.”

Safety, resilience and integrity Another requirement from the municipality was that a new safety, resilience and integrity course be made for drivers . ABC has developed an e-learning on this theme. This includes dealing with de-escalation and transporting people at a fair price. “With some platforms you see that they triple the prices and then as a passenger you feel really duped. This has to do with integrity and we talk about this during the e-learning”, says Botterhuis.

The biggest difference with the training as previously offered by SKRT and the training by ABC According to Botterhuis, people no longer only work with a book from which drivers learn. Drivers who now join a TTO follow the e-learning courses and receive extra information about Rotterdam, something that Botterhuis considers very important. “As a driver, you are an ambassador for the city,” she says. After the training part, the drivers also have to take their exam at ABC. “It then becomes clear whether they can also apply what they have learned in practice.” Read the other news on TaxiPro:

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A woman who has been convicted in the past five years for drug possession and a speeding violation has rightly not received a Certificate of Good Conduct (VOG). With this she wanted to apply for a driver card from Kiwa. More than two years ago, the judge ruled that the VOG had rightly not been granted. The woman appealed, but to no avail.

The minister received the application from the woman on March 9 2016 to receive a VOG, so that she could then apply for a driver card. This card is mandatory to practice the profession of taxi driver. However, her application was rejected.

During the applicable five-year review period in the Judicial Documentation System (JDS), it appeared that the woman in 2019 was fined 15 euros for drug possession and one of 450 euros for a speeding violation. The JDS also states that on February 7 2016 she was sentenced for money laundering to a prison term of fourteen days, a community service of 500 hours and compensation.

Under the influence behind the wheel The woman objected to the judge’s decision, but was unsuccessful. According to the minister, the criminal offenses, if repeated, are an obstacle to the proper performance of the job of taxi driver. Moreover, the time lapse since the conviction for money laundering was seen as too short to assume that the risk to society has decreased sufficiently. According to the minister, the importance of limiting this risk outweighs the woman’s interest in a VOG for a driver card.

The court agrees with this. The applicant did not leave it at that and argued that drug possession and money laundering, if repeated, do not hinder the performance of the position of taxi driver. She sees the speeding violation and drug possession as isolated incidents from three years prior to the application. In view of this and her interest in obtaining a VOG, she therefore demanded that the VOG be assigned after all. However, the judge maintained the same verdict. The appeal was dismissed as unfounded.

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The traffic police in The Hague removed a coach driver from the road during a check on Thursday, who was transporting a group of primary school children under the influence of alcohol. A breathalyzer test showed that he had drunk so much that his driver’s license had to be recovered.

This is reported by the traffic police on Twitter. Primary school students were on their way for their school trip in the coach. The police stopped the bus on the A04 near Delfgauw for a check. It turned out that the driver was under the influence. The coach company arranged for a replacement driver to ensure that the children would arrive safely at their destination.

Eighteen more buses checked In addition to this coach, eighteen other buses were checked. In total, four fines were issued for various technical defects and six warnings for various facts. Furthermore, a bus appeared to be suspended, a fine report was issued for not correctly registering the driving and rest times.

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The costs of target group transport are increasing. Nevertheless, governments are making less and less money available for this, which does not benefit the quality. Koos Ramakers, transport project manager at the Hartekamp Group, has experienced first-hand how important transport is for clients. He argues that a single rate structure should be used to guarantee quality: that of the care offices.

The Hartekamp Groep health care institution offers various forms of care with forty different locations. living, working, learning and support for clients with intellectual disabilities. Such 125 people who are affiliated with the Hartekamp Group also use the target group transport van Noot, for which Ramakers is responsible. One of these people is Mark.

He explains to TaxiPro that transport is so important to him because it allows him to go to work independently. “If the taxi wasn’t there, I wouldn’t be happy,” he says. “Because then I’m at home, and there’s nothing to it. It allows me to work.” What is important to him here is that the driver has a familiar face, that the driver drives neatly and that the same route is always followed.

Taxi on time on location Another point he mentions as important is that the taxi arrives on time: something that is increasingly difficult now that the driver shortage has become such a major problem. Clients can check the arrival time of the taxi via the transport portal. The clients with autism are very fond of appointments in terms of time: eight hours is eight hours. “Noot is now working on a new app with which they want to respond even better to the needs of clients,” says Ramakers. “We will work with an hourglass. The moment it is empty, the bus is there. This is more fun to look at than a clock. With the hourglass, the driver is always on time. Because when the hourglass is empty, the driver is there.”

Stimulate independence Because there is less and less money available for target group transport, the Hartekamp Group is doing various things to keep costs manageable. “Taxi transport is very important and we have a group that really can’t live without it. So it will never disappear. We have developed the Travel Card for people who could possibly use other means of transport. For example, Mark can cycle, but needs guidance. With the Travel Card we are looking at how we can make this possible for him.”

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Mark at work. This helps to reduce costs and make clients more independent, but is also good for the climate. Nevertheless, according to Ramakers, it is important that something changes in the field of financing target group transport. “There is a clear difference between municipalities and care offices when you look at financing. The municipalities set their own rates, which therefore differ from each other, while the care offices use a national rate, based on a cost survey by the Dutch Healthcare Authority (NZA). 125 healthcare providers have contributed to this.”

Single rate structure In his opinion, it is important that a single rate structure is used instead for both the municipalities and the care offices. “What you see now is that a municipality is trying to optimize the price-quality ratio during the procurement process of a new concession. The emphasis is often placed on price, because the fees for taxi transport are too low. “This can end by maintaining a single fee structure.” He immediately says that there must also be good policy. “Aimed at who needs taxi transport and who does not and how you can motivate, encourage and facilitate people to use alternative transport.”

According to him, there are already a number of municipalities that use the NZA rate. His suspicion is that money prevents other municipalities from doing the same. Still, he hopes that eventually everyone will cross the bridge. “What you see is that municipalities are making agreements with care providers such as the Hartekamp Group to provide care at a certain price. Transport is ticked off as the last item on the agenda for a low price. That this is the last to be paid attention to is allowed, but according to the prices of the NZA.”

Multiple solutions Ramakers therefore believes in multiple solutions to keep costs manageable. In addition to encouraging self-reliance, he also discusses linking transport movements in the region. “In any case, there is a responsibility with the carriers and the care providers. I don’t think there will be more money any time soon. There must be more thinking along with the authorities and lobbying for more attention for this type of transport. The world is changing and governments are changing very slowly.”

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Taxiwerq secondment relieves taxi companies by taking on the training of drivers. TaxiPro attended two practical lessons and gives an impression of what is involved in the training.

Taxiwerq books about 1. exams per year for aspiring drivers. By taking this off the hands of taxi companies, according to Dennis Rottier, team leader Taxi Professional Competence at Taxiwerq, these companies can focus on what they are good at: actually planning and performing the rides.

First lesson TaxiPro accompanied the first practical lesson of two aspirants drivers. During this lesson, students are introduced to the vehicle, how the navigation system works and they receive the necessary support for passing the practical exam.

Watch the video report of the volunteer day here:

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In order to enable new drivers to get started quickly and well prepared and to ensure that existing drivers continue to provide quality transport, good training is of great importance. What are the possibilities and developments in this area? This was discussed on Wednesday in TaxiPro TV.

To become a taxi driver, the driver’s diploma is required. The training for this can be followed through a traffic school, but there are also taxi companies that train their drivers themselves. So is the Connexxion. Minke Jansma, HR manager Taxi at parent company Transdev, was a guest to talk about this. A video report was also shown in which an insight is given into the practical training of Taxiwerq.

Personalized courses Tot Finally, Yvonne Botterhuis, founder of ABC Taxi label Advice & Training, was a guest to talk about what strikes her about driver training and about the tailor-made courses they offer to companies. She also announced that ABC may provide the courses and exams for the local Rotterdam taxi quality mark, which is mandatory for drivers who are affiliated with a TTO in the city.

The broadcast can be seen here:

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King Willem-Alexander will open the Elaad Test Lab for electric vehicles and the associated charging infrastructure in Arnhem on Wednesday morning, June 8. In addition to passenger cars, the lab can also test larger and heavier electric vehicles, such as buses and trucks, and their charging infrastructure.

State Secretary Heijnen of Infrastructure and Water Management will also be present at the opening and will give a speech. The test facilities offered in the lab can be used by Dutch and international vehicle manufacturers, charging station manufacturers and managers, companies that provide energy services, network operators and educational institutions.

There is equipment available to to measure power quality and there are charging stations to be able to charge power in a short time and with high power. The entire communication chain of vehicle, charging station and interaction with other elements such as solar panels can also be examined in the test center. In addition, the digital security of this communication is an area of ​​attention.

Impact on the power grid After the opening act, King Willem- Alexander a tour of the test lab. During the tour, an explanation is given on the smart collaboration between electrical devices, which optimizes energy consumption in and around the house, and on the sustainable charging of vehicles at times when there is a lot of power from sun and wind. Good cybersecurity of charging stations is also discussed in order to guarantee the stability of the power grid.

The test lab is part of ElaadNL, a knowledge and innovation center that explores the possibilities for smart and sustainable charging. of electric vehicles is researching and testing. It is an initiative of the joint Dutch network operators. Due to the impact on the power grid, it is important for grid operators to be able to test the charging of electric vehicles in all shapes and sizes.

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The municipalities of Waadhoeke and Harlingen have awarded WMO and student transport to Taxicentrale Waaksma from Kootstertille. The contract will commence on 1 August and will initially run until 38 July 2028.

In addition to executing demand-dependent and route-related transport, the assignment also consists of planning the journeys, ensuring registration and complaint handling and providing information to those involved and the client. In total this concerns about 219 students from Waadhoeke and 94 students from Harlingen who use the student transport. With regard to WMO transport, in 2021 – the year before corona broke out in the Netherlands – 39.636 rides. In 2021 it was about 38.219 WMO rides.

Four companies have registered for the contract. Of the hundred points, a maximum of fifty could be earned with a prize. In addition, there were five quality criteria with which ten points could be obtained each. This concerned the degree of innovation of demand-dependent transport, communication about demand-dependent transport, communication about route-related transport, guaranteeing driver capacity for route-related transport and sustainability.

Stability and clean transport Guaranteeing driver capacity for route-bound routes is important for the client because stability is crucial for these travelers. In a plan of approach, tenderers had to indicate how sufficient driver capacity will be guaranteed from the start and during the execution of the contract and how the efficiency of the execution will be guaranteed. The description also had to contain a guarantee of continuity of regular drivers on fixed routes. With regard to durability, the minimum requirement was that as of January 1 2021 31, 5% of all small-scale non-wheelchair-bound transport had to be zero-emissions. Extra points could be earned with a percentage higher than this minimum.

Taxicentrale Waaksma ultimately came out on top of the four companies that registered. After the fixed term of five years, the client can still use the option to extend the contract twice for one year. The first renewal option runs through 05 July 2029 and the second through 31 July 2028.

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With five months to go, the MaaS pilot in Twente is in a crucial phase. The number of users of the GOAN! app is still lagging due to corona. Because a lot of knowledge has been gained, process manager Paul Veelenturf and project leader Paul Pietersen hope that the app will not stop after 2 October.

The GOAN! app is one of seven national MaaS pilots. As a MaaS service provider, Qarin Tranzer won the Twente registration in April 500 and was allowed to carry out the pilot. However, due to the corona crisis, the start was later than planned. The app has been available to Regiotaxi travelers since June 500 and was launched about three months later rolled out throughout the Netherlands.

Despite the rough start, a wide range of mobility options for public transport, shared taxis, shared scooters and shared bicycles can now be found on the app. find, Veelenturf tells in an interview with OV Magazine. Of the 12.500 WMO pass holders in Twente became 5. in June last year travelers who approach at least one trip per year. In the end, about a thousand people downloaded the app and 500 pass holders linked their regional taxi pass.

Social Support Act and shared taxi Actually making the journey does not always appear to be a small step for this target group because corona. The aim is to reach 500 WMO pass holders at the end of the pilot on 1 October. Currently, Qarin Tranzer is with more than sixty travelers who used the app several times on such a 09 percent of this target number. Although this is not yet very much, Pietersen points out that the right target group has been mapped out and that many lessons have been learned.

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At the moment the focus is on the Noaberhopper: the new commercial shared taxi service that started in mid-March and can only be booked via the GOAN! app. Brookhuis has developed this service and is responsible for its exploitation. Pietersen emphasizes that the social business case for regular travelers in an area like Twente is more difficult to achieve. Nevertheless, he is of the opinion that it is also interesting for this target group to continue after the pilot.

Continue without government support The costs of the MaaS pilot total more than one million euros. Qarin Tranzer is responsible for one third of this and the rest comes from the ministry, the province and the eight pilot municipalities. Brookhuis has received an innovation subsidy from the government for the start-up of the Noaberhopper. According to Veenlenturf, no MaaS pilot is currently profitable enough to continue without government support. According to him, the technology is in order everywhere, but marketing and connecting travelers in particular would be difficult tasks.

Both gentlemen are confident that the coming months will go well, but they are curious about what will happen if the pilot ends on 1 October. Pietersen and Veelenturf think it would be a shame if all knowledge is lost and transport comes to a standstill. Although the aim was to 500 WMO travelers and 05.000 To reach Twente residents, they are also satisfied with several thousand inhabitants. In any case, in the coming months, we will be working hard to start the evaluation of the pilot with enough ammunition and to make a decision about the continuation of the pilot.

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The municipalities of Leiden, Leiderdorp, Oegstgeest and Zoeterwoude have awarded Noot the transport of pupils and youth under the Act and the transport for persons to and from the Leiden sheltered employment facility DZB. The contract will commence on 1 August and will run for at least four years.

The contract is divided into three lots, one for each type of transport. Currently 2023 students use the student transport, 45 of the youth transport law and 25 people of the transport of and to DZB. The client had the intention to award the transport of pupils and youth under the Act to the same tenderer and to conclude a separate agreement for the DZB transport. This was not met with the award of all lots to Noot.

Tenders were assessed on quality and price. Quality, consisting of sustainability, the implementation of the assignment, communication, the quality for the traveler and the recruitment, selection and retention of high-quality personnel, weighed in for 10 percent and price for 60 percent. Seven registrations were received for both student and youth transport and three for the transport of persons from DZB.

75 percent of the kilometers of zero emissions Note came out on top in all three lots and will The transport will start on August 1. After the fixed term of four years, the contract can be extended by the client for another two years. As of January 1 2023 must 45 percent of the vehicle kilometers are driven with electric vehicles or vehicles on hydrogen. Wheelchair transport is excluded from this. This transport must at least meet the Euro-6 standard per 2023.

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