Talks between Schiphol, the trade unions FNV and CNV and security companies have resulted in a negotiation agreement on a new social package that will structurally improve the employment terms and conditions at the airport in the short term. The aim is to attract more security guards and thus contribute to more comfort and shorter queues for passengers.

The social package provides higher wages, finer rosters and better rest areas for security guards at Schiphol. From November onwards, the security guards at Schiphol will receive an extra EUR 240 per hour on top of the gross Collective Labor Agreement wage. Together, the wages for security guards at Schiphol can rise by about 40%.

Schiphol is pleased with this pay increase, which contributes to making working at Schiphol more attractive for security guards. Together with improving the schedules and rest areas, this is important in solving the shortage of security guards at the airport.Social measures package

The object surcharge of 2,40 euros per hour is in addition to the Schiphol surcharge of 1,35 euros per hour that runs until September 1 50. Wages will also increase as of 1 January based on the inflation agreement that applies according to the Collective Labor Agreement for Private Security. Furthermore, for all security companies there will be an additional surcharge of 40% for employees who work between : ) hours and 5: hours start their work. This allowance applies to all hours worked up to 6: hours. Schiphol argues that the extra allowances that have now been agreed should be structurally laid down in the Collective Labor Agreement for Private Security.

Finer schedules and better rest areas

Besides the pay also improved the schedules and rest areas of the security guards. These were two important points of attention that emerged during conversations with security guards. As of January 2 2023 the number of times per day at which a security guard’s shift can start will be greatly reduced. There are a maximum of ten per day. This makes the rosters more predictable and clearer, resulting in a better work-life balance. The rest areas are already being tackled with the participation of the employees. A lot of extra budget has been made available from Schiphol for this. The first work is already in full swing and the first improved rest areas have been delivered.

COO Hanne Buis of Schiphol: “ Over the past few months we have talked constructively with the security guards and listened to them carefully. It became clear to us that, in addition to reward, tackling the schedules and rest areas is very important to them. For us, one thing was paramount: to improve both their wages and working conditions to make Schiphol a better place to work. This total package of higher wages, finer rosters and better rest areas makes it more attractive for security guards to work at Schiphol. For us, the structural improvement of the working conditions and conditions of employees is directly related to the structural improvement of the quality of Schiphol as a whole, for both passengers and airlines.” Recruitment additional security guards

The security industry will support the current campaign ‘what kind of security guard are you?’ continue intensively. Schiphol is part of that campaign and is cooperating with it.


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