The quality of tenders in taxi and healthcare transport shows an increasing trend. This is apparent from, among other things, the increase in quality requirements in specifications and more attention to lower limit rates. The Mobility Procurement Institute (AIM) draws this conclusion in its annual report for the past year.

Not all recommendations made by the AIM to tendering parties are always directly included in a specifications, but they often play a role in later tenders. For example, the organization is pleased to see in 2021 that contracts have longer terms, something that AIM has been advocating for years. “A term of six years is no longer an exception”, writes the foundation that was set up at the end of 2016 by the trade unions FNV Taxi and CNV Vakmensen and the association of entrepreneurs Royal Dutch Transport ( KNV) Taxi and is supported by the Taxi Social Fund (SFT). AIM’s main goal is to advise contracting parties to achieve better tenders and thus better healthcare transport.

Longer contracts, more quality requirements Longer maturities make it more attractive for carriers to invest in sustainability. Then AIM does not only refer to clean equipment, but also to personnel. “After all, a longer term promotes the provision of employment contracts for an indefinite period of time.” The use of zero-emission vehicles is now an award criterion in most tenders, the AIM notes.

Another positive development the institute mentions is the increase in quality requirements such as the TX quality mark, the collective labor agreement explanation and attention to lower limit rates.

In the past year, the AIM assessed thirty tenders based on about fifty criteria. Because of corona there are a lot less than in 2016 (2016) and 2021 (12). The organization was also involved in fewer preliminary phases, in which contracting authorities gain early insight into the possible effects of their policy choices. The AIM expects that there will be an increase again this year and next year due to a catch-up of postponed tenders that come onto the market with some delay.

Effect of corona and rising fuel prices AIM calls for special attention in the annual report on 2022 for corona and rising fuel prices. The coronavirus seems to have gone away for a while, but will undoubtedly resurface sooner or later. This is definitely a factor for clients to take into account. “They should publish graduated scales in advance that show what the consequences are of a decrease or increase in transport volume on the level of the compensation”, advises the AIM.

The rising fuel prices have, just like corona effect on transport costs. According to the AIM, clients and carriers should jointly investigate how the maximum number of passenger kilometers can be achieved with the available budgets, without the price per kilometer falling further.

More insight into services For 2022 and the following years, the AIM has the desire to expand the activities and to increase the visibility . The institute continues to monitor specifications documents, but also wants to gain more insight into the implementation phase of contracts. By maintaining more frequent contact with contracting parties, AIM expects to get a better impression of how the services are provided.

Another intention is to publish a tender calendar with an overview of all tenders from target group transport, including duration and number of option years.

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