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Published: 17 December 2021Modified: 17 December 2021

The Municipality of The Hague’s network was the target of a distributed denial-of-service (DDoS) attack on Tuesday and Wednesday. All of the municipality’s services were fully functioning again as of Thursday morning.

A DDoS attack is a targeted attempt from outside to overload an organisation’s network so that it no longer functions. Because of the attack it was not possible to connect to the municipality’s systems and they were down for some time. The municipality has taken steps to make the network stable again.

Residents and businesses in The Hague were affected by this attack. The website and the municipality’s telephone number 14070 were unavailable and the support systems for the municipal counters were not working. This meant that appointments had to be rescheduled. It is highly regrettable that this type of digital crime has affected municipal services. The municipality will therefore file a criminal complaint against this attack.

According to Deputy Mayor Saskia Bruines:

‘The network is stable and the municipal systems are up and running again. A DDoS attack is impossible to predict and is difficult to block. Luckily there is no reason to assume that malicious forces have been inside the municipality’s systems or that they were able to steal sensitive information.’

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